Job Description:

Facilities Operations Manager

Permanent | Full Time

Salary: £55,000 + Car Allowance
Location: RAF Odiham (main base) with regional travel.

Our client, a leading provider of integrated facilities management and infrastructure solutions is hiring for an experienced Facilities Operations Manager to lead FM delivery across a portfolio of high-profile MOD establishments throughout Hampshire.

You will oversee the delivery of hard FM services across a regional portfolio that includes key Defence establishments such as RAF Odiham (main-site), Worthy Down, Army Headquarters Andover and Middle Wallop. Working closely with site-based Facilities Managers, engineering teams and specialist subcontractors, you will be responsible for ensuring contractual performance, operational efficiency and statutory compliance across the estate. This is a highly visible client-facing role requiring strong leadership, stakeholder management and technical FM expertise.

Key Responsibilities

• Lead the operational delivery of hard FM services across multiple Defence sites.
• Manage planned preventative maintenance, reactive maintenance and lifecycle activities across the built estate.
• Oversee the successful delivery of minor and major refurbishment projects.
• Manage both directly employed engineering teams and specialist subcontractors.
• Ensure contractual KPIs, SLAs and performance targets are consistently achieved.
• Drive improvements in operational performance, efficiency and first-time fix rates.
• Maintain compliance with statutory, contractual and Health & Safety requirements.
• Develop and maintain strong relationships with MOD stakeholders and key client representatives.

About You

• Significant experience managing hard FM contracts across large and complex estates.
• Strong technical understanding of building services, M&E and fabric maintenance.
• Demonstrable experience managing subcontractor performance and service delivery.
• Strong knowledge of KPI, SLA and contract performance management.
• Excellent stakeholder management and client relationship skills.
• Strong understanding of Health & Safety legislation, compliance requirements and CDM regulations.
• Knowledge of SFG20 and statutory maintenance obligations.
• Full UK driving licence.

If you are an experienced Facilities Management leader with a strong hard FM pedigree and a passion for operational excellence, we would like to hear from you.