Job Description:

Senior Optical Assistant – Reading

Lunaria Recruitment is delighted to be recruiting for an experienced Senior Optical Assistant to join a friendly, well-established optical practice near Reading.

This is an excellent opportunity for someone who is passionate about delivering outstanding customer care and looking to further their career within a supportive, professional environment where quality of service is always the priority.

The Role

As a Senior Optical Assistant, you will play a key role in creating an exceptional patient experience from the moment customers enter the practice.

Your responsibilities will include:

• Welcoming patients and providing outstanding customer service
• Carrying out pre-screening and eye health checks
• Ensuring a smooth and professional handover to the Optometrist
• Dispensing spectacles and advising on lens options
• Helping patients choose frames that suit their lifestyle and style preferences
• Managing collections, adjustments, repairs, and aftercare appointments
• Fitting and adjusting spectacles to ensure comfort and accuracy
• Supporting contact lens teaches and ongoing care
• Completing administrative duties accurately and efficiently
• Maintaining the high standards expected within a respected practice
• Supporting the day-to-day running of the practice and assisting junior team members where required

What’s on Offer?

This practice offers an excellent package designed to reward and support its team:

• Competitive salary depending on experience
• Friendly and supportive working environment
• Excellent opportunities for career development and progression
• Sociable working hours promoting a healthy work-life balance

About You

To be considered for this role, you will need:

• Previous experience working in an optical practice
• Experience in dispensing and pre-screening
• Excellent communication and customer service skills
• A professional, positive, and approachable manner
• Strong attention to detail and organisational skills
• A genuine passion for helping people and delivering exceptional service
• The confidence to support colleagues and take on additional responsibility within the team

If you’re looking for a fresh opportunity within a practice where patient care is at the heart of everything they do, we would love to hear from you.

Apply today or contact Lunaria Recruitment for more information.