Job Description:

Warehouse Operative

Department: Operations

Location: Wokingham, Berkshire

Reporting to: Engineering Manager

Contract Type: Full Time, Permanent

Salary: Dependent on Experience

About Us:

Goodwater is a leading employee-owned specialist in water hygiene, water treatment and equipment solutions. We pride ourselves on delivering high-quality service, technical excellence and a supportive working environment where every employee plays an important role in our success. As part of our Employee Ownership Trust (EOT), our people directly share in the achievements of the business.

What You Can Expect:

To be welcomed into a supportive team and engaging work environment with a family feel.​

"Goodwater is a fantastic place to work, all the staff that work here are helpful and kind" - Connor, Service Engineer 

Job Summary:

The Warehouse Operative is responsible for the day-to-day operation of the warehouse, ensuring the efficient management of stock, equipment, deliveries and warehouse facilities. The role is critical in supporting both our Operations and Engineering teams by ensuring equipment, materials and consumables are available, compliant and delivered to customer and operational deadlines.

This is a hands-on position that combines warehouse management, stock control, equipment preparation, basic maintenance activities and continuous improvement responsibilities.

Primary Objectives:

• Check incoming deliveries against purchase orders and delivery notes, ensuring accuracy and completeness.
• Store goods correctly and maintain organised warehouse locations.
• Scan and submit delivery documentation to Operations for processing and stock recording.
• Package, palletise and prepare equipment for shipment to customers and project sites.
• Coordinate with Operations and Engineering teams to ensure equipment is available to meet customer deadlines.
• Manage returned goods from customers and site teams, recording, tracking and following through to resolution.
• Undertake formal six-monthly stock takes and support any additional inventory audits.
• Monitor chemical, consumables and engineering parts stock usage trends and communicate replenishment requirements to the Operations team.
• Conduct regular checks to ensure no critical parts are left unaccounted for or unavailable when required.
• Ensure all equipment is built, assembled and tested to the required quality standard and within agreed timescales for customer delivery and engineer use.
• Support PAT testing activities for office and warehouse equipment in line with current health and safety guidance.
• Maintain a safe, clean and organised warehouse environment.
• Complete daily and weekly warehouse inspections and reports covering health and safety, housekeeping and stock levels.
• Ensure compliance with all company procedures, health and safety requirements and Goodwater policies.
• Manage chemical storage areas safely and in accordance with company procedures and relevant legislation.
• Identify and address potential hazards and report concerns promptly.
• Help develop and document warehouse procedures and best practices to enhance warehouse accuracy, reliability and safety.

Performance will be measured against:

Warehouse organisation and housekeeping standards.

Stock accuracy and inventory control.

Equipment build and dispatch performance.

Achievement of customer delivery deadlines.

Compliance with health and safety requirements.

Quality and completion of warehouse documentation.

Contribution to continuous improvement initiatives.

About You:

Qualifications/Experience:

Essential

GCSEs/O Levels or equivalent qualification.

Full UK Driving Licence (to support Fleet Manager with van movements to local garages)

Strong organisational and planning skills to prioritise workload and work to deadlines.

Good understanding of stock control processes.

Strong communication skills, both verbal and written.

Recent experience using email and business communication platforms such as Microsoft Teams.

Ability to work independently and use initiative.

Practical, hands-on approach to work.

Sufficient physical fitness to regularly move stock of 25kg chemical drums

Desirable

Previous warehouse experience (2 years preferred but full training will be given).

Experience building, assembling or testing equipment.

Plumbing, electrical or mechanical experience.

Experience working within a technical, engineering or service environment.

Understanding of health and safety procedures within warehouse operations.

Person Profile:

The successful candidate will be:

Highly organised and detail oriented.

Practical and technically minded.

Dependable, conscientious and self-motivated.

A strong team player who collaborates effectively across departments.

Customer-focused and committed to delivering high standards.

Flexible and adaptable in a varied operational role.

Professional, respectful and trustworthy in all interactions.

Enthusiastic, proactive and willing to learn new skills.

Further Details:

Competitive salary.

22 days annual leave plus bank holidays.

Profit share through our Employee Ownership Trust (EOT).

Performance-related bonus scheme.

Company pension scheme.

Incentive schemes including long service awards and healthcare benefits.

Laptop and mobile phone for business use.

Training and development opportunities.

Paid overtime opportunities.

Supportive, collaborative and employee-focused culture.