Job Description:

The Yealink Product Manager is responsible for the commercial and operational management of a the product portfolio within the Northamber group.

This role focuses on managing stock levels, pricing strategy, vendor bids and commercial programs, and maintaining strong relationships with both vendors and key reseller customers.

The Product Manager acts as the commercial owner of the product line, ensuring the right products are available, competitively priced, and effectively positioned to drive sales growth and profitability.

Key Responsibilities

Product & Portfolio Management

Own and manage the assigned Yealink product portfolio within the distribution business.

Maintain accurate product information, lifecycle management, and portfolio positioning.

Identify new products and technologies that complement the existing portfolio.

Support internal teams with product knowledge and commercial positioning.

Stock & Inventory Management

Manage stock levels to ensure key product availability while maintaining healthy inventory turns.

Forecast demand based on sales trends, vendor input, and market activity.

Work closely with purchasing and operations teams to optimise stock levels. 

Monitor ageing stock and implement strategies to reduce excess inventor within agreed targets.

Pricing & Commercial Strategy

• Develop and maintain competitive pricing strategies across the portfolio.
• Manage product margin performance and ensure profitability targets are met.
• Implement promotional pricing, rebates, and campaign pricing in collaboration with vendors.
• Monitor competitor pricing and market positioning.

Vendor Management

• Act as the primary point of contact.
• Maintain strong working relationships with vendor account managers and leadership.
• Manage vendor programs, rebates, and commercial agreements.
• Participate in regular vendor business reviews and planning sessions.
• Work with vendors on joint GTM strategies and campaigns.
• Support quarterly brand specific marketing plans.

Bid & Opportunity Support

• Support sales teams with vendor bids, special pricing requests, and project opportunities.
• Negotiate pricing and deal registrations with vendors where required.
• Ensure competitive positioning for large opportunities and projects.
• Track bid outcomes and pipeline to improve future deal success.

Key Customer Engagement

• Build strong relationships with key reseller partners and system integrators.
• Support major opportunities alongside the sales team.
• Provide product guidance and commercial support for large projects.
• Understand customer needs and feed market insight back to vendors.

Sales Enablement

• Work closely with internal sales teams to drive awareness and adoption of the portfolio.
• Support the creation of product promotions and sales campaigns.
• Deliver product briefings and commercial updates to sales teams.

Key Skills & Experience

Essential

• Experience working in AV distribution ideally with Yealink
• Strong understanding of professional technologies.
• Experience managing product portfolios, pricing, and inventory.
• Proven ability to manage vendor relationships and commercial negotiations.
• Strong analytical and commercial decision-making skills.
• Excellent communication and stakeholder management abilities.

Desirable

• Experience working with Yealink.
• Experience supporting large project bids.
• Knowledge of UC and collaboration technologies.

Personal Attributes

Commercially driven with strong business acumen.

Highly organised with strong attention to detail.

Confident in managing relationships with senior vendor stakeholders.

Proactive problem solver with strong analytical skills.

Collaborative team player able to work across sales, marketing, and operations.

Key Performance Indicators (KPIs)

GP and Revenue growth for the assigned product portfolio.

Gross margin performance.

Stock & Aged management.

Vendor rebate and program performance.

Tracking Vendor Bid win rates and project success.

Growth in key reseller accounts.

What Success Looks Like

Strong and productive vendor relationships.

Well-managed inventory with minimal ageing stock.

Competitive pricing that drives both sales and margiSuccessful support of key project opportunities.

Consistent revenue and profitability growth for the product portfolio.